Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Harbor Valtrix collects and retains data necessary for your trading activities. How this data is collected and stored is outlined in the following Privacy Policy.

The following principles underpin our policy:

• In the interest of full transparency regarding how we collect and store your personal data:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We have clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use so you have clear, concrete information about its use. You're in control.

If we determine that you should be notified, we will provide information without delay. Transparency is central to everything we do.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of {country}. You can contact us at: info@harbor-valtrix.com

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes, including the necessary operation of Harbor Valtrix services and connecting trader-members with third-party trading platforms. We may also process it to maintain and enhance website functions and services; protect our rights; and comply with regulatory or other legal obligations. Finally, insofar as this data is required to provide administrative and other business functions related to the Services provided to you, the client.

To deliver services tailored to your preferences and needs, Harbor Valtrix processes personal data.

• To enable you to use essential tools to protect your personal data and safeguard your rights:

At any time, you can contact us to access all of your personal data. We can also update or delete it as required. Furthermore, we can fulfil requests to transfer that data to you or to a nominated third party. We provide these services and support so you can more easily exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, with banking‑level safeguards. While a 100% guarantee is not possible, we are committed to continuously upgrading our systems and strengthening the measures we have in place.

We maintain a detailed and comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy sets out our procedures for collecting, processing and sharing any personal data relating to a natural person.

Our policy applies to all natural persons who are identifiable or have been identified. This explicitly includes any individual who can be identified, or has already been identified, in connection with data entrusted to us, or data to which we have access and/or that we may combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management and organisation of that personal data.

We do not collect, or seek to collect, any information about individuals under the age of 18. Nor do we allow persons under the age of 18 to use our platform for any purpose. If we discover a user or any information relating to an individual under the age of 18, we will delete that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data required to enable you to use our services. Where necessary, we may also request personal data to verify account ownership, for example. To maintain and improve service quality, we collect and analyse data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal data at any time.

Although you are under no obligation to provide us with your data, choosing not to do so may limit the services we can offer. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personal data that could identify you. We do collect details such as your account activity, the IP address used, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the device type used to access your account. We also record your account’s language preference.

Regarding personal data, we collect and store only the information you consent to share with us when you connect to a third-party trading platform through us.

Personal data you have provided to third-party platforms may include your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in {country}.

We will only handle, process, or transmit your data in compliance with applicable laws in {country}. The following are the lawful bases for doing so:

• You have consented to the company storing and processing your personal data. By submitting your information to the company, you also authorise us to transfer it to the relevant third-party trading platform. You have given your consent for your personal data to be processed for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to meet legal obligations.

If you would like to learn more about the data processing that the company is required to undertake, please feel free to contact us by email.

Below you will find a list of the specific purposes, as well as the legal bases, under which we may process your personal data.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the handling of your data will be governed by that company’s privacy policies. This may include several digital trading platforms.

To enhance the services we provide to clients and improve overall quality, the company may share personal data with its affiliates and partner organisations.

Where required by law, or to protect the company's rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction—such as the sale of the company, securing investment, or obtaining a loan—relevant data may be shared in a lawful and appropriate manner. This may also apply in the case of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Service Providers

For site analytics and, in partnership with advertising partners, cookies and similar technologies may be used in accordance with applicable law and industry standards.

Cookies—small text files stored on your device when you visit a website—are used to collect information about your browsing behaviour, preferences, and similar details. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences and to tailor our services accordingly. We also use these cookies for site analytics and to gather statistics for strategic planning.

There are, broadly speaking, two types of cookies used on this site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. The others are persistent cookies, which remain stored in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier for you to use the site.

Types of cookies:

Cookies may be used as necessary and in accordance with their intended purpose:

Cookies have been blocked or removed

If you wish to delete or block cookies, you must do so through your browser settings. Follow the links below for step-by-step instructions on how to manage or disable cookies in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some functions and site features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary for the operations described in this policy. It may be kept longer where required by local laws, regulations, or company policies.

Your personal data will be shared with third-party trading platforms, at your request and at your discretion, for a period of 12 months. When those 12 months end, and with your consent, the data will be shared for a further 12 months.

Our operations include routine reviews of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where required to provide our services and/or for security purposes, we may transfer personal data to third countries (countries other than your own) and to international organisations under robust security safeguards. We apply the highest standards of data security to protect your data and ensure you have access to legal remedies and rights in all cases.

All residents of the EEA (European Economic Area) are protected by data protection laws and safeguards.

• All data transfers are conducted under the EU’s jurisdiction and competence, in accordance with the data protection rules set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities take place in line with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set the conditions for personal data transfers, and such transfers are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures we employ to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with top-tier technical and organisational measures, aligned with industry-leading standards. These measures are a robust way to prevent data destruction from unlawful or accidental events, as well as the loss or alteration of that data.

Although we adhere to rigorous data protection standards as required by law, it is not possible to guarantee in all circumstances that your personal data will be entirely free from error. Accordingly, we cannot be held liable where personal data is disclosed or suffers incidental, intangible, or consequential harm. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or other similar causes.

If we receive a legally binding request from regulators or other competent authorities, we may have to disclose your personal data. After disclosure under a legal obligation, we cannot control how those authorities handle, store or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these are neither affiliated with nor controlled by the company, and our privacy policy does not apply to them. They maintain their own policies and practices for the collection and processing of personal data, and we are not responsible for such activities. Use them at your own discretion.

Always review the privacy policy of any company or service when you visit their website before providing any personal data. Ensure their data collection, use, and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via our website and other appropriate channels. The updated Privacy Policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your Data Protection Rights

You have full control and the final say over how any and all personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or restrict the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that is currently being processed is accessible to us and therefore verifiable.

You may request your personal data at any time for verification, and it will be provided to you in electronic format. If you request additional copies of your data being processed, beyond the initial copy provided, a reasonable fee may be charged.

Your rights under law and our Privacy Policy must not infringe on the rights of others. The company reserves the right to refuse or restrict access to personal data where doing so would impact the rights and freedoms of others.

Right to Rectification

Any errors in your personal data, whether by omission or inaccuracy, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if it has been processed without your consent or without a lawful basis; 2) if you request its removal and the Company has no legal obligation to retain it; 3) if you no longer agree to or accept any processing by us, even where lawful and based on our legitimate interests or those of a third-party provider; and 4) if we are required by law to delete your data.

The right to erasure may be overridden by legal obligations under EU law or the laws of any Member State. Likewise, this applies where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted except in the following circumstances: 1) where the law of the European Union or any Member State requires retention; 2) with your consent, where necessary to establish, exercise or defend legal claims; 3) to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided where you have consented to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of any or all of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to the erasure of your data. This right does not apply where exercising it would infringe the rights or freedoms of another natural person.

Right to contest data processing

Notwithstanding the Company’s right to pursue its legitimate interests, and those of a third-party service provider, you have the right to object to the processing of your personal data and request that it cease. This does not apply where there is a compelling legal need to continue the processing, such as defending against or pursuing legal claims. In such circumstances, we may lawfully continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing activities.

Right to Withdraw or Withhold Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This does not apply retroactively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, each EU Member State has designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances in which your personal data rights may be restricted by European Union law or by the laws of Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of any extension to the deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, except where doing so would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request that is vexatious, excessive or repetitive.

We reserve the right to request additional proof of identity where there is reasonable doubt about the identity of the person making a personal data request, to ensure data protection and security.